Returns & Exchanges

We want you to be completely satisfied with your Mlouye purchase. If you are not perfectly happy with your order, we offer a 14-day return window for all unused items in their original packaging.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your item in its original box and dust bag, ensuring the security tag remains attached to prevent any damage during transit.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of receiving your authorization.

4

Quality Check and Refund

Once our workshop receives and inspects your return for quality compliance, we will issue a refund to your original payment method within 5-10 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing